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South Central Clinics and Services Recognized Nationally for Excellent Patient Satisfaction

Several South Central Regional Medical Center clinics and services received national recognition for excellence in patient satisfaction at an award ceremony held recently in Bonita Springs, Florida. The event was hosted by Professional Research Consultants (PRC), an Omaha, Nebraska-based patient satisfaction research firm. South Central Regional Medical Center was the only hospital in Mississippi recognized at the event.

The following South Central clinics and services received Five Star awards at the annual conference:

• Ellisville Medical Clinic
• OB/GYN Group of Laurel
• South Central Recovery Center
• South Central Senior Care

The Five Star Award is given to the select group of clinics and hospital services that are in the top 10 percent in patient satisfaction rankings nationally. Laurel Pediatric Clinic and OB/GYN Associates of Laurel, also owned by South Central, received a Four Star Award, scoring in the top 25 percent nationally.

Doug Higginbotham, executive director at South Central Regional Medical Center, says, “We have developed a culture at South Central that focuses on providing excellent care and service to our patients and guests. Today we have more than 2,100 dedicated health care professionals across our health system who provide care and service to this community. I am proud of their efforts. Placing nationally in patient satisfaction is something we all can be proud of.”

PRC is in its 27th year of providing marketing research services exclusively for the health care industry across the United States.